Appointments are available with the Doctors, Practice Nurses, Health Visitor, Midwife, Community Nurses, Practice Manager, Citizens Advice Bureau Advisor and Social Worker Liason by direct request to Reception.
Other consultations eg. with Chiropodist and Counsellor require referral by another health care professional.
Appointments with a Doctor in the surgery are scheduled at 10 minute intervals. Please inform our staff if this time will clearly be inadequate and you will be scheduled a longer appointment.
Please note, appointments are for one issue only if you have more than one problem to discuss please advise the receptionist when booking the appointment.
Open Surgery takes place on Wednesday mornings from 8.30am - to approximately 9.30 am. The Surgery opens at 8.20am. No appointments are necessary, patients are asked to book in at Reception and are seen in order of arrival, depending upon the number of patients there may be a wait.
Urgent Appointments (GP Telephone Assessments)
Please telephone the surgery between 8.30am - 9.00am if you require an urgent same day appointment. The GP will call you back, please be prepared to discuss your request with the GP on call who will provide advice or arrange the most appropriate appointment for you.
Telephone Consultations with the Doctors are available at certain times and can be booked via Reception.
Improving Patient Access
We understand that some patients find it difficult to access GP appointments during normal surgery hours so offer extended hours appointments on:
Monday: 7.30am & 7.46am Dr Jackson
Thursday: 6.30pm & 6.45pm Dr A'ness
Friday: 7.30am & 7.45am Dr Jackson and Dr A'ness
These appointments are bookable in advance.
The surgery will only be open during these times for patients who have booked appointments, not for the collection of prescriptions, test results, booking further appointments, general enquiries etc.
Please phone 01929 471268 to make an appointment in the extended hours surgery.
Improved Access to GP Appointments
We are working to improve access to appointments for our patients who are registered at this practice, in particular at evenings and weekends. Patients can now book an appointment to see a GP on weekday evenings (after 6.30pm) or at the weekends (on Saturday or Sunday). Appointments will take place at Poole Hospital, Victoria Hospital, Wimborne or Swanage Hospital. To book an appointment contact the surgery.
By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess