Bere Regis Surgery - How to order your repeat medications from the doctors surgery

Noticeboard

COMMUNICATION: We want to make sure that all of our patients are able to read and understand the information we provide. If you find it hard to read our letters or need someone to support you during appointments please let us know. We want to know if you need information in braille, large print or audio format, or if you need an interpreter or need any other communication tools. Please contact the surgery reception for help or advice.

BERE REGIS NEIGHBOURCAR SCHEME. This a voluntary organisation for residents of the Parish of Bere Regis - please contact the surgery for details.

For all medical emergencies when we are closed, please dial 111. For life threatening emergencies, dial 999.

ONLINE SERVICES - For information on services available online please click the link on the right hand side of this page.

CARE QUALITY COMMISSION - The surgery was inspected in 2016 by the Care Quality Commission (CQC). We are pleased to announce that the surgery has been given a GOOD rating with OUTSTANDING for care of our elderly patients. To view our report please click on number 4. Care Quality Commission on the right hand side of this page.

SMS Test Messaging - We are now reminding patients of their appointment via text message. Please ensure we have your correct mobile number by contacting the Reception Team.

Repeat Prescriptions

Dispensary Opening Times

Charges

Waste Medicines

Repeat Request

Order Your Repeat Prescription Online

Repeat Prescription Service

greepills Please allow 2 full working days (not including weekends of bank holidays) between ordering and collecting repeat prescriptions.

PLEASE NOTE WE DO NOT ACCEPT REPEAT PRESCRIPTION REQUESTS OVER THE TELEPHONE.

If your long-term medication has been approved on a repeat prescription basis you can place orders in a number of ways:

In person - use the right hand side of your previous prescription and mark the items you require, or complete one of the slips in the waiting room. There is a letter-box at Reception for these slips.
By post - send it to us and address your letter to ‘Repeat Prescriptions’ at the practice address.
By fax -on 01929 472098
Online - follow the link at the top of this page. You will need to register for this service via Reception, please bring some form of photo ID with you. If you are unable to provide photo ID please speak to Rception.
Via your Pharmacist - if you go to the same pharmacist all the time, he or she will be able to order your medication for you.

If you require urgent medication please ring reception during surgery hours. The dispenser will speak to the duty doctor on your behalf to arrange for your medication to be dispensed as soon as possible.

If you have a query regarding your medication please telephone between 9.00am - 12.00 midday so that your query can be actioned the same day. Queries received after midday will be carried forward to the following day.

If the surgery is closed, please ring the out of hours service on 111 who will advise you about your medication.

THE DISPENSARY IS CLOSED BETWEEN 12.30 - 2.30PM EVERY DAY, EXCEPT WEDNESDAY WHEN IT IS OPEN 8.30- - 4.00PM

Dispensary

Our qualified staff run a well-stocked dispensary, providing medication at the time of consultation and operating a repeat prescription service including an automatic repeat prescription service if eligible. We are able to dispense to you if you live more than 1 mile from a chemist. Please allow at least 2 working days for repeat prescriptions to be prepared as some medication may need to be ordered in.

Our dispensers will advise on prescription exemption, pre-payment certificates, medication disposal and try to provide any other help you may require.

Dispensary Opening Hours

Monday:	8:30am to 12.30pm & 2.30pm to 6:30pm
Tuesday:	8:30am to 12.300pm & 2.30pm to 6:30pm
Wednesday:	8:30am to 4:00pm
Thursday	8:30am to 12.30pm & 2.30pm to 6:30pm
Friday:	8:30am to 12.30pm & 2.30pm to 6:30pm

Charges

For each prescribed item there is a charge of £8.80 on behalf of the NHS. Many people are exempt from these charges, for example those over age 60 and those under 16 years (18 or under if in full time education) and people in receipt of certain benefits. If you think that you are exempt please let our dispensary staff know when you collect and they can advise.

The cost of a prescription pre payment certificate (PCC) will remain at £29.10 for a three month certificate and the cost of an annual certificate will remain at £104.00 until 2016.

PCCs offer savings for those needing four or more items a month or 13 or more items in a year.

Waste Medicines

Our dispensers will advise you on how to dispose of waste medicines so please contact them for advice. If you have medicines at home that you do not need please bring them to the surgery and we will dispose of them for you.

Please allow 2 full working days, excluding weekends and Bank Holidays, for your request to be processed. If you require medication urgently please telephone Dispensary before midday and they will try to help. Please see the Repeat Prescription tab for further information on how to order your repeat medication.