Hospital Transport

PATIENT TRANSPORT SERVICES

Patient Transport Services (PTS) are provided for patients who are being transported to a NHS funded service for NHS treatment and who are deemed medically eligible.  This service is for non-urgent planned transportation of patients whose medical condition is such that they require the skills or support of clinically trained PTS staff and/or equipment on/after their journey.

AM I ELIBIBLE FOR PATIENT TRANSPORT?

Eligible patients are those:

1.  Where their medical condition and their mobility means that they require the skills or support of PTS staff on/after the journey or where it would be detrimental to their condition or recover if they were to travel by other means.

2.  Recognised as a parent or guardian where children are being transported. 

PTS could also be provided to a patient’s escort or carer where their particular skills and/or support are needed.  This may be appropriate in the case of accompanying a person with a physical or mental incapacity, a vulnerable adult, or in the case of patients needing a translator.  This would be need to be agreed for each individual case at the time of booking the transport.

HOW DO I BOOK PATIENT TRANSPORT

You, or a nominated person on your behalf, will book transport directly by calling the Dorset Patient Transport Bureau (Dorset PTB) on a low-rate call number 0300 777 5555.  It would be helpful when calling if you have the following to hand:

GP Name, GP Surgery, NHS Number.

The Dorset PTB is open Monday – Friday 8am to 6pm. 

You can find out more about PTS by visiting www.dorsetptb.co.uk